Operational planning for public holidays in grocery retailing - managing the grocery retail rush

نویسندگان

چکیده

Abstract Public holiday weeks cause specific challenges in grocery retailing as sales are raising and working days for logistics processes reduced. The paper analyzes the operational planning solutions demand disposition well warehouse transportation management of retailers public seasons. A total 22 top managers representing 20 lines 17 30 Germany participated study. Semi-structured, face-to-face interviews with were conducted analyzed. Uncertainties missing resources can be identified two main seasons retailing. Retailers implement numerous measures that summarized three categories, i.e., adjustment workload profiles, adaptation modifying processes. Literature has so far considered holidays only to a limited extent, e.g., parameter forecasting models or application marketing instruments. This study is first developing framework providing insights into

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ژورنال

عنوان ژورنال: Operations Management Research

سال: 2023

ISSN: ['1936-9735', '1936-9743']

DOI: https://doi.org/10.1007/s12063-022-00342-z